We would be pleased to receive and welcome any feedback you may have in the form of compliments, suggestions, enquiries or complaints. Both positive and negative feedback is utilised to maintain and improve the quality of service provision and inform the future development of SLIP Enabler.
When providing feedback, please provide us with a Feedback Type in the Subject line, so that we can direct your feedback to the appropriate personnel and some contact details for getting back to you.
You can also Contact SLIP Enabler Support on (08) 9273 7341 and speak to on of our friendly customer service staff at Landgate.
All feedback received by SLIP Enabler Support is recorded in Landgate's Feedback database.
SLIP Enabler support staff are responsible for ensuring that your feedback is heard and responded to by Landgate management.
Support staff will:
Feedback that is escalated to the SLIP Enabler Operations team is recorded, prioritised and actioned where possible. Enhancement requests (requirements) that cannot be actioned or require further input are noted for future SLIP Enabler development.
The Latest Feedback page provides details and status of current logged Feedback.
Landgate does not provide technical support for 3rd party GIS applications, however where possible some issues have been tested, on behalf of users, and reported to the application vendors as bugs. See Known GIS Application Issues and Workarounds for more information.